Nicoela (Nikki) McCoy, MBA

Director of Commerical Affairs, Regulation & Administration

The Commercial Affairs Division is headed up by Mrs. Nicoela McCoy, director. Nicoela has a background in marketing and public relations having completed her post-graduate MBA degree in Business Administration with a concentration in Marketing from the University of Tampa and a Bachelor of Science degree from the University of South Florida. Her previous experience includes working at the national carrier, Cayman Airways, Ltd., as Marketing Coordinator; then as Public Relations Manager for the Cayman Islands Department of Tourism where she was responsible for the managing global public relations initiatives. Upon joining the CAA in 2002 as Manager for Corporate Communications & Marketing, Nicoela's main responsibilities were to review and revise the marketing policies and programmes at the country’s two airports which resulted in an increase in subscription rates from the local and international business community and a significant increase in revenue funds from marketing activities for the then CAA. Other responsibilities were to oversee the Authority’s integrated communications programmes, all local and international PR and promotional activities including international tradeshows with the objective of increasing the visibility of the Authority and growth of the Cayman Islands Aircraft Register.

More recently, Nicoela has enrolled in and passed with a distinction 'Aviation Law' course offered by the International Air Transport Association (IATA), in April 2005. Further in 2006, also passing with distinction the IATA course "Managing Aviation Policy and Regulation" designed for senior level civil aviation regulators.

In her current post reporting directly to the Director-General of Civil Aviation, she is responsible for the economic regulatory activities associated with the aviation industry, including air transport licensing for scheduled and non-scheduled operations, tariff monitoring, bi-lateral/multilateral negotiations, development and implementation of economic regulatory policy for airports and service providers and the provision of advice on economic/commercial activities for the air transport sector. Additionally, Nicoela oversees the Authority's Administration team including Human Resources, Business Development (Marketing and Public Relations) and IT. Nicoela is also appointed as the Secretary to the Air Transport Licensing Authority (ATLA) which is the body responsible for the grant of operating licenses to Cayman Islands Air Operator Certificate holders. She has represented the CAACI at high-level government negotiations with foreign governments and various international conferences and aviation tradeshows.

Last Updated: 2010-01-27