If you have followed the Complaints process and are still not satisfied with our response, you can contact the Office of the Ombudsman.
The Ombudsman is an independent person who investigates allegations of maladministration causing injustice to the person who has complained.
You must have attempted to resolve any issue through the Civil Aviation Authority Complaints Procedure before contacting the Ombudsman.
- In writing to:
Office of the Ombudsman
3rd floor, Anderson Square
64 Shedden Road
Grand Cayman, Cayman Islands
P.O. Box 2252
Grand Cayman, KY1-1107
- By email: firstname.lastname@example.org
- Website: http://www.ombudsman.ky